Shipping Policy

At Dewey’s Designs, all items are handmade and personalised with care 💖

Processing & Dispatch Times

Our current dispatch time is approximately 7–10 working days unless stated otherwise within the product description.

Please note that during busy periods, seasonal launches, or holidays, processing times may be slightly longer.

Delivery Information

Once your order has been dispatched, delivery times will depend on the shipping service selected at checkout.

Please note:

• Delivery times are estimates and are not guaranteed

• We are not responsible for delays caused by postal services or couriers

Personalised Orders

As many items are custom-made, please double check all personalisation details before placing your order to avoid delays or mistakes.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. Dewey’s Designs cannot be responsible for orders sent to incorrect addresses provided by the customer.

Lost or Delayed Parcels

If your parcel has not arrived within a reasonable timeframe, please contact us and we’ll do our best to help resolve the issue ✨

Contact Us

If you have any questions regarding shipping or your order, please get in touch via our contact page or email 💕

Thank you for supporting our small business 💖