Terms of Service

Welcome to Dewey’s Designs 💖

By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before purchasing.

General Information

Dewey’s Designs creates personalised and handmade products designed for gifting and special occasions. By purchasing from our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

Personalised Items

Many of our products are custom-made and personalised specifically for each customer. Please ensure that all names, spellings, dates, colours, and other details entered are correct before placing your order.

We are not responsible for mistakes made due to incorrect information provided by the customer.

Processing & Dispatch Times

All items are handmade and processing times may vary depending on order volume and product type. Estimated dispatch times will be shown at checkout or within product listings.

Please note that delivery times are estimates and may occasionally be affected by postal delays outside of our control.

Returns & Refunds

Due to the personalised nature of many items, we do not accept returns or refunds unless an item arrives damaged, faulty, or incorrect.

Please refer to our Return & Refund Policy for full details.

Product Appearance

We do our best to ensure product photos accurately represent each item. However, colours and placement may vary slightly due to screen settings, lighting, and the handmade/custom nature of products.

Intellectual Property

All images, designs, logos, and content on this website belong to Dewey’s Designs and may not be copied, reproduced, or used without permission.

Pricing

Prices are listed in GBP (£) and may change at any time without notice.

Limitation of Liability

Dewey’s Designs is not responsible for any indirect or consequential loss resulting from the use of our products or website.

Contact Information

If you have any questions regarding these Terms of Service, please contact us via our contact page or email 💕

Thank you for supporting our small business ✨